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ITSM

IT Service Management Software provides your with an internal ticketing system and enables you to align your workflow with these best practices.

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Category Features

Feature

Change and Release Management (8)
Incident Management (8)
Configuration Management (7)
Problem Management (7)
Service Level Management (7)
Asset Management (6)
Dashboards (6)
Documentation and Knowledge Base (6)
Service Reporting (6)
Self-service Portal (5)
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Facilities Service Management (4)
Livechat (4)
Service Catalogue (4)
Surveys (4)
Plan Board (3)
Project Management (3)
Business Relationship Management (2)
Capacity Management (2)
HR Service Management (2)
Mobile App (2)
Operations Management (2)
Portfolio Management (2)
Release Management (2)
Request Management (2)
Security Information Management (SIM) (2)
Service Continuity and Availability Management (2)
Service Integration And Management (SIAM) (2)
Customer Service Management (1)
Field Service Management (1)
Finance Service Management (1)
Legal Service Management (1)
Supplier Management (1)

Vendor

Vendor

Dreamtsoft (1)
4me (1)
Servicenow (1)
SolarWinds (1)
TOPdesk (1)
Cherwell (1)
Atlassian (1)
Halo PSA (1)
MProof (1)

Support Languages

English (6)
Dutch (2)
German (2)
French (1)
Polish (1)
Portuguese (1)

Regional Offices

United States (7)
Australia (6)
United Kingdom (5)
Germany (4)
Netherlands (4)
Japan (2)
Philippines (2)
Poland (2)
Brazil (1)
Canada (1)
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Czech Republic (1)
Denmark (1)
Hungary (1)
India (1)
Ireland (1)
Italy (1)
Norway (1)
Romania (1)
Scotland (1)
Sweden (1)

Employee Size

1,000+ (2)
20+ (2)
500+ (2)
10+ (1)
10,000+ (1)

Company Ownership

Private (2)
Public (2)

Compliance Certificates

not provided (7)
SOC 2 Security, Availability, & Confidentiality Report (1)

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