[{"id":"wffQAU8ecBDKgS87Ja4Y","costCenterId":null,"view":null,"slugsHistory":[],"order":0,"hidden":false,"description":"

Software to run your essential servicedesk or MSP Business processes, forms the foundation of your MSP techstack

","shortDescription":null,"term":null,"color":"#ffffff","name":"Core Systems","slug":"core-systems","image":null,"parentCategoryId":null,"content":{"image":{"ref":"tmp_upload/2023/06/01/092931.pexels-fauxels-3184660.jpg","mediaType":"image","source":"tmp_upload/2023/06/01/092931.pexels-fauxels-3184660.jpg"},"imageAlignment":"left","placement":"above","content":"

What can PSA software do for you?

Professional Services Automation (PSA) software is an essential tool for IT Managed Services Providers (MSPs), designed to streamline business operations and enhance efficiency and profitability. The software assists with crucial aspects such as project management, time tracking, billing, resource allocation, and service desk management. It ensures optimal use of resources, accurate client invoicing, efficient project execution, and effective handling of customer support requests.

Moreover, PSA tools offer robust contract management capabilities and advanced reporting and analytics for insightful business performance evaluation. They can also integrate with other systems like CRM, RMM, and accounting software for a holistic operational view. Thus, PSA software empowers IT MSPs to deliver better services, improve customer satisfaction, and drive profitable growth by making informed, data-driven decisions.

","buttons":[],"buttonAlignment":"center"},"children":[{"id":"1o1YbvSjjkWhSID1U9dC","featureGroups":[{"name":"Features","features":["Devops"]}],"logos":{"white":"https://dl.airtable.com/.attachments/595bb82f33b6c98ff810656cd9d1a275/368d58b8/itsm-white.png","blue":"https://dl.airtable.com/.attachments/69aab61143f69999a7c04984e470669a/5a71b1ba/itsm-blue.png"},"metaImageRef":"categories/Devops.png","longDescription":"Devops\n","parentCategoryId":"wffQAU8ecBDKgS87Ja4Y","featureIds":["devops"],"hideAvailability":true,"description":"DevOps is a combination of the best software development practices and IT applications that encourages continuous integration and delivery. These tools help optimize your workflow.","hash":"cd0359464cfd26d45eefe5ed605e662f","order":0,"slug":"devops","name":"Devops","sponsorVendorIds":[]},{"id":"5EqzUhps2AxA00HLfWEB","featureGroups":[{"name":"Features","features":["Data Warehouse"]}],"longDescription":"Datawarehouse","name":"Datawarehouse","parentCategoryId":"wffQAU8ecBDKgS87Ja4Y","description":"Data warehouse solutions help combine data from multiple sources and saves it at a single location. Some allow you to create reports and dashboards.","order":1,"featureIds":["data-warehouse"],"sponsorVendorIds":[],"logos":{"white":"https://dl.airtable.com/.attachments/a824288b2b274ac8868811a61b11d3f6/7de8b33a/datawarehousing-white.png","blue":"https://dl.airtable.com/.attachments/da347b299bca461bad88ebed75c591ef/6483aae1/datawarehousing-blue.png"},"hideAvailability":true,"hash":"074adb6c81a54612cfb13bc3355288e6","metaImageRef":"categories/Datawarehouse.png","slug":"datawarehouse"},{"id":"6lg0lI36iR7ft6xreIyQ","featureGroups":[{"name":"Features","features":["Billing","Contract Management","CRM","Dashboards","Patch Management","Servicedesk","Timesheets","Reporting","Remote control","Remote Monitoring and Management","Remote scripting","Workflow Automation","Project Management","Quoting","Resource planning","Documentation and Knowledge base","Task scheduling","Marketing and Sales","Asset Management","Self Service Portal","Business Intelligence","Procurement","Accounting","Expenses","Inventory Management"]}],"slug":"psa","hash":"f1e77894dabaf912428a3ad6f6448dcb","order":2,"sponsorVendorIds":[],"description":"PSA software offers an integrated solution to manage your customers from lead to cash and for most MSPs, provide the backbone of their operations and hub connect other tools.","parentCategoryId":"wffQAU8ecBDKgS87Ja4Y","hideAvailability":true,"sortedProductIds":["2752","2727","2656","7654","2738","2617"],"metaImageRef":"categories/PSA.png","logos":{"white":"https://dl.airtable.com/.attachments/a106d976f41a936de1460ee10479fc91/b8f07dd9/psa-white.png","blue":"https://dl.airtable.com/.attachments/d2f8fda4508fad8979e9ee2bd3da8b40/17e062a9/psa-blue.png"},"featureIds":["billing","contract-management","crm","dashboards","patch-management","servicedesk","timesheets","reporting","remote-control","remote-monitoring-and-management","remote-scripting","workflow-automation","documentation-and-knowledge-base","task-scheduling","marketing-and-sales","asset-management","quoting","project-management","self-service-portal","resource-planning","business-intelligence","procurement","accounting","expenses","inventory-management"],"longDescription":"PSA","name":"PSA"},{"id":"EMMBAXyKeJtbkC7he7Qn","featureGroups":[{"name":"Features","features":["Change and Release Management","Service Level Management","Configuration Management","Incident Management","Self-service Portal","Plan Board","Documentation and Knowledge Base","Problem Management","Operations Management","Project Management","Service Catalogue","Service Reporting","Dashboards","Facilities Service Management","Asset Management","Surveys","Livechat","Service Integration And Management (SIAM)","Request Management","Mobile App","Business Relationship Management","Capacity Management","Customer Service Management","Field Service Management","Finance Service Management","HR Service Management","Legal Service Management","Portfolio Management","Release Management","Security Information Management (SIM)","Service Continuity and Availability Management","Supplier Management"]}],"slug":"itsm","description":"IT Service Management Software provides your with an internal ticketing system and enables you to align your workflow with these best practices.","featureIds":["change-and-release-management","service-level-management","configuration-management","incident-management","self-service-portal","plan-board","documentation-and-knowledge-base","problem-management","operations-management","project-management","service-catalogue","service-reporting","dashboards","facilities-service-management","asset-management","surveys","livechat","service-integration-and-management-(siam)","request-management","mobile-app","business-relationship-management","capacity-management","customer-service-management","field-service-management","finance-service-management","hr-service-management","legal-service-management","portfolio-management","release-management","security-information-management-(sim)","service-continuity-and-availability-management","supplier-management"],"hash":"053bb8966fc3c4a7037b827c60c0debd","order":3,"logos":{"white":"https://dl.airtable.com/.attachments/595bb82f33b6c98ff810656cd9d1a275/368d58b8/itsm-white.png","blue":"https://dl.airtable.com/.attachments/69aab61143f69999a7c04984e470669a/5a71b1ba/itsm-blue.png"},"sponsorVendorIds":[],"hideAvailability":true,"parentCategoryId":"wffQAU8ecBDKgS87Ja4Y","metaImageRef":"categories/ITSM.png","name":"ITSM","longDescription":"ITSM"},{"id":"dq8EdywFsPnGpBotoQWI","featureGroups":[{"name":"Features","features":["Software Deployment","Patch Management","Remote control","Asset Management","OS Deployment","Mobile Device Management","Mac Management","Application Monitoring","Assessments and Compliance","Backup and Recovery","Dashboards","Endpoint Security","Monitoring and Alerts","Network Discovery","Network Management","Network Monitoring","Remote scripting","Reporting","Warranty Monitoring","Workflow Automation","Endpoint Management","Mobile Endpoint Management","Workplace Deployment","Configuration Management"]}],"slug":"rmm","hideAvailability":true,"sponsorVendorIds":[],"featureIds":["software-deployment","patch-management","remote-control","asset-management","os-deployment","mobile-device-management","mac-management","application-monitoring","assessments-and-compliance","backup-and-recovery","dashboards","endpoint-security","monitoring-and-alerts","network-discovery","network-management","network-monitoring","remote-scripting","reporting","warranty-monitoring","workflow-automation","endpoint-management","mobile-endpoint-management","workplace-deployment","repair-and-diagnostics","configuration-management"],"description":"Remote monitoring and management (RMM) solutions allow you to monitor and manage devices such as network devices, desktops, servers and mobile devices. Most solutions integrate with your PSA platform.","logos":{"blue":"https://dl.airtable.com/.attachments/255324b74f69b54c8a60e1c318799eda/92cee8e3/rmm-blue.png","white":"https://dl.airtable.com/.attachments/2f587fbeba2dc5fa4f9ff82e87ec97d8/13deefe6/rmm-white.png"},"metaImageRef":"categories/RMM.png","name":"RMM","longDescription":"RMM","parentCategoryId":"wffQAU8ecBDKgS87Ja4Y","order":4,"hash":"de7581ae4360ab1288cb62ab63366525"},{"id":"kBmx8Xd01MXVq37Vf2x5","featureGroups":[{"features":["Repair Software"],"name":"Features"}],"metaImageRef":"categories/Repair Software.png","hideAvailability":true,"parentCategoryId":"wffQAU8ecBDKgS87Ja4Y","slug":"repair-software","name":"Repair Software","logos":{"white":"","blue":""},"description":"Software designed for automation in diagnostics, repair, and malware removal.","hash":"48e3de762010ad02746e27cb6aa8b651","order":5,"sponsorVendorIds":[]},{"id":"ymVH8FshQ1iFlX9cfeUd","featureGroups":[{"features":["Servicedesk","Self Service Portal","Dashboards","Warranty Monitoring","Customer Feedback","Contract Management","Issue Tracking","Task scheduling","Documentation","Livechat"],"name":"Features"}],"longDescription":"Servicedesk","metaImageRef":"categories/Servicedesk.png","featureIds":["servicedesk","self-service-portal","dashboards","warranty-monitoring","customer-feedback","contract-management","issue-tracking","task-scheduling","documentation","livechat"],"parentCategoryId":"wffQAU8ecBDKgS87Ja4Y","logos":{"white":"","blue":""},"slug":"servicedesk","order":6,"sponsorVendorIds":[],"name":"Servicedesk","description":"Enables your customer-care operators to keep track of user requests and deal with other customer-care-related issues","hash":"3ffe4bdd8ae12f3bbb57b85487791316","hideAvailability":true}]},{"id":"hpnMZWMxUZ6AfLukm9qa","color":"#ffffff","order":1,"shortDescription":null,"description":"

Software to automate various processes in your business to build on top of your PSA and RMM foundation.

","image":null,"hidden":false,"costCenterId":null,"features":[],"featureGroups":[],"parentCategoryId":null,"slugsHistory":[],"slug":"business-process","term":null,"quoteDescription":null,"content":null,"name":"Business process","view":null,"children":[{"id":"2pPKOrfNcUBYiRhSsTpP","featureGroups":[],"slug":"e-commerce","parentCategoryId":"hpnMZWMxUZ6AfLukm9qa","description":"These solutions provide you with a storefront for your customers and integrate with your backoffice","hideAvailability":true,"metaImageRef":"categories/e-commerce.png","name":"E-Commerce"},{"id":"FDT0IBwwR1AnqGyT3g9p","featureGroups":[{"name":"Features","features":["Workflow Automation","Ticket Merge ","Helpdesk Automation","SMS","Workplace Deployment","Desktop Icon Manager","Deployment Management","Software Deployment","Email Parsing"]}],"parentCategoryId":"hpnMZWMxUZ6AfLukm9qa","logos":{"white":"","blue":""},"description":"Workflow automation software enables you to connect different applications and platforms to automate processes and workflows.","metaImageRef":"categories/Workflow Automation.png","hideAvailability":true,"slug":"workflow-automation","featureIds":["workflow-automation","ticket-merge","helpdesk-automation","sms","workplace-deployment","desktop-icon-manager","deployment-management","software-deployment","email-parsing"],"longDescription":"Workflow Automation","name":"Workflow Automation","sponsorVendorIds":[],"hash":"8c0c3f27c0458ba249b71511fa14029b"},{"id":"Hj75CgsiB7gdEaotUKLG","featureGroups":[],"hideAvailability":true,"metaImageRef":"categories/saas-management.png","name":"Saas Management","parentCategoryId":"hpnMZWMxUZ6AfLukm9qa","slug":"saas-management","description":"SaaS management software enables you to help your customers get a grip on their application landscape, identify usage, monitor secuity and curb shadow IT."},{"id":"R6T3HOOYAMGcwE4hI6IZ","featureGroups":[{"name":"Features","features":["Dashboards","Kanban","Field Service Management","Escalation management","Project Management","Servicedesk","Task scheduling"]}],"longDescription":"Task Scheduling","description":"Prioritize tasks and get better results using our efficient task management software. Project management. Collaboration. Time tracking. Scheduling. Quick & Easy.","sponsorVendorIds":[],"slug":"task-scheduling","hideAvailability":true,"name":"Task Scheduling","hash":"debcd221b4c039a79583a749d7231eef","metaImageRef":"categories/Task Scheduling.png","logos":{"blue":"https://dl.airtable.com/.attachments/d2f8fda4508fad8979e9ee2bd3da8b40/17e062a9/psa-blue.png","white":"https://dl.airtable.com/.attachments/a106d976f41a936de1460ee10479fc91/b8f07dd9/psa-white.png"},"featureIds":["dashboards","kanban","field-service-management","escalation-management","project-management","servicedesk","task-scheduling"],"parentCategoryId":"hpnMZWMxUZ6AfLukm9qa"},{"id":"Sqgyn7pTc91LqJgWrLRB","featureGroups":[{"name":"Features","features":["Employee Engagement","Business Intelligence","Dashboards","Customer Feedback","Servicedesk","Business Reviews"]}],"sortedProductIds":["7681"],"description":"An employee engagement software integrates task management and data analytics tools to improve employee satisfaction.","sponsorVendorIds":[],"longDescription":"Employee Engagement","name":"Employee Engagement","slug":"employee-engagement","logos":{"white":"","blue":""},"hideAvailability":true,"parentCategoryId":"hpnMZWMxUZ6AfLukm9qa","hash":"f7ddbb88892e2905776abea810afa2b4","featureIds":["employee-engagement","business-intelligence","dashboards","customer-feedback","servicedesk","business-reviews"],"metaImageRef":"categories/Employee Engagement.png"},{"id":"cYkrhzv6G8VTV90IJ2DP","featureGroups":[{"name":"Features","features":["SPLA License Management","Audit and Compliance","License Management","Workflow Automation","Identity and Access Management","Compliancy","Reporting"]}],"hideAvailability":true,"name":"Compliancy","featureIds":["spla-license-management","audit-and-compliance","license-management","workflow-automation","identity-and-access-management","compliancy","reporting"],"parentCategoryId":"hpnMZWMxUZ6AfLukm9qa","slug":"compliancy","longDescription":"Compliancy","sponsorVendorIds":[],"hash":"758cb881991afd1a9eac7752014ba1d4","logos":{"blue":"","white":""},"description":"Compliancy software comprises solutions that enable organizations to keep an eye on internal controls and ensures the highest organizational standards are met. ","metaImageRef":"categories/Compliancy.png"},{"id":"f1wFI31cOxhBOd2WZmdN","featureGroups":[{"features":["Dashboards","Reporting","Business Intelligence","QBR Reporting","Business Reviews","Warranty Monitoring","Budgets","Self Service Portal"],"name":"Features"}],"logos":{"blue":"","white":""},"metaImageRef":"categories/Business Intelligence.png","parentCategoryId":"hpnMZWMxUZ6AfLukm9qa","slug":"business-intelligence","hideAvailability":true,"sponsorVendorIds":[],"hash":"18d6f6bcd550f50dd4b40ae5a4a61cf9","longDescription":"Business Intelligence","featureIds":["dashboards","reporting","business-intelligence","qbr-reporting","business-reviews","warranty-monitoring","budgets","self-service-portal"],"name":"Business Intelligence","description":"Business intelligence software is helpt you to collect, analyze, process, and report data. The common BI features include data visualization & ad-hoc analysis."},{"id":"is1jTBJtpkPlEY82tH3x","featureGroups":[{"features":["Quoting","Procurement","CRM","Project Management","Marketing and Sales","Warranty Monitoring"],"name":"Features"}],"parentCategoryId":"hpnMZWMxUZ6AfLukm9qa","sortedProductIds":["0PVmJNIRYGSFvitAwJ28"],"slug":"quotation","description":"Quotation software help you save time and adds consistancy and qualtiy for creating proposals, some offer integrations with your core platforms.","longDescription":"Quotation","sponsorVendorIds":[],"hideAvailability":true,"logos":{"blue":"","white":""},"featureIds":["quoting","procurement","crm","marketing-and-sales","warranty-monitoring"],"metaImageRef":"categories/Quotation.png","hash":"e9164e4470c175b9a79ac1b65c7a885d","name":"Quotation"},{"id":"lQVq7WD1FWfZCIqnHDhQ","featureGroups":[{"features":["Billing","Expenses","Payroll","Accounting","PSA to ERP Syncronisation","Tax Reporting","Payments"],"name":"Features"}],"sponsorVendorIds":[],"parentCategoryId":"hpnMZWMxUZ6AfLukm9qa","longDescription":"Finance","metaImageRef":"categories/Finance.png","featureIds":["billing","payroll","accounting","psa-to-erp-syncronisation","tax-reporting","payments"],"slug":"finance","name":"Finance","hash":"c855831148eeb87c140e1a429a402b26","description":"Products that help automate cash flow management, planning & forecasting, reporting, invoicing and payments.","logos":{"blue":"","white":""},"hideAvailability":true},{"id":"lhrFXh0r62tHvdRe1WJ8","featureGroups":[{"features":["Customer Feedback","Employee Engagement"],"name":"Features"}],"parentCategoryId":"hpnMZWMxUZ6AfLukm9qa","hash":"7c48f49047524e83e9b5867f92d1d80b","description":"These products allow you to keep track of customer satisfaction and feedback.","sponsorVendorIds":[],"metaImageRef":"categories/Customer Feedback.png","name":"Customer Feedback","featureIds":["customer-feedback","employee-engagement"],"logos":{"white":"","blue":""},"longDescription":"Customer Feedback","hideAvailability":true,"slug":"customer-feedback"},{"id":"p4L7c1bzF0L8M1fMgFEn","featureGroups":[{"name":"Features","features":["Self Service Portal","Identity and Access Management","Dashboards","Reporting","Office 365 Provisioning","Employee Engagement","Field Service Management","Customer Feedback","Workflow Automation","SMS","Marketing and Sales","Servicedesk","Livechat","Documentation","User Provisioning","Application Management","Single Sign-On","SSO","Document Management","Password Reset"]}],"logos":{"blue":"","white":""},"description":"From digital dashboards to CRM, portal software helps your customers with a central point of access with self service functionality.","featureIds":["self-service-portal","identity-and-access-management","dashboards","reporting","office-365-provisioning","employee-engagement","field-service-management","customer-feedback","workflow-automation","sms","marketing-and-sales","servicedesk","livechat","documentation","user-provisioning","application-management","single-sign-on","sso","document-management","password-reset"],"parentCategoryId":"hpnMZWMxUZ6AfLukm9qa","sponsorVendorIds":[],"longDescription":"Portals","hash":"fe24018e4b9a7944c309b1a34a05a38e","name":"Portals","slug":"portals","hideAvailability":true},{"id":"tQOb5ZQeDUuVKj3Ru6os","featureGroups":[{"features":["Documentation and Knowledge base","Asset Management","Warranty Monitoring","Monitoring and Alerts","Reporting","Audit and Compliance","Password Management","Workflow Automation","AI Support"],"name":"Features"}],"hideAvailability":true,"longDescription":"Documentation","hash":"b1c53d73361a9974aa9258d7c03b4e67","metaImageRef":"categories/Documentation.png","name":"Documentation","logos":{"blue":"","white":""},"sponsorVendorIds":[],"featureIds":["documentation-and-knowledge-base","asset-management","warranty-monitoring","monitoring-and-alerts","reporting","audit-and-compliance","password-management","workflow-automation","ai-support"],"parentCategoryId":"hpnMZWMxUZ6AfLukm9qa","slug":"documentation","description":"These products allow you to keep track of documentation for you and your customers, some provide excellent integrations with your core systems."},{"id":"x35XtF3hftVf9OMaNAZR","featureGroups":[{"name":"Features","features":["Procurement","Billing","Self Service Portal","CSP","Reporting","Business Intelligence","Dashboards","Contract Management","Timesheets"]}],"slug":"ordering-and-billing","parentCategoryId":"hpnMZWMxUZ6AfLukm9qa","description":"Convert your sales orders into invoices with ordering & billing software that connect your platforms to CSP programs and distributors.","longDescription":"Ordering and Billing","hideAvailability":true,"sponsorVendorIds":[],"featureIds":["procurement","billing","self-service-portal","reporting","business-intelligence","dashboards","contract-management","timesheets"],"hash":"ade2f9fc918daa4ded98ee9aded186cf","logos":{"blue":"","white":""},"name":"Ordering and Billing"}]},{"id":"NrC0Q8Pi0B8myrttDDGi","content":null,"view":null,"image":null,"features":[],"costCenterId":null,"description":"

Tools to manage and monitor assets, users and workloads

","slugsHistory":[],"slug":"asset-management","quoteDescription":null,"hidden":false,"name":"Asset Management","term":null,"order":2,"featureGroups":[],"color":"#ffffff","shortDescription":null,"parentCategoryId":null,"children":[{"id":"6fOS9lp4lLRGABJHLI9w","featureGroups":[{"name":"Features","features":["Cloud Cost Management","Cloud Management","Microsoft Azure Monitoring","Microsoft Azure Provisioning","Provisioning","Cloud Automation","Cloud Orchestration","Microsoft Azure Management","Amazon Web Services Monitoring","Google Cloud Platform Monitoring","Self Service Portal","Dashboards","Saas Management"]}],"hideAvailability":true,"name":"Cloud Management","longDescription":"Cloud Management","sponsorVendorIds":[],"slug":"cloud-management","featureIds":["cloud-cost-management","cloud-management","microsoft-azure-monitoring","microsoft-azure-provisioning","provisioning","cloud-automation","cloud-orchestration","microsoft-azure-management","amazon-web-services-monitoring","google-cloud-platform-monitoring","self-service-portal","dashboards","saas-management"],"hash":"657a09dbd37c8b14315e349708d4e0c9","description":"Take administrative control of cloud-based products and services. Manage workloads on private and public cloud.","metaImageRef":"categories/Cloud Management.png","logos":{"white":"","blue":""},"parentCategoryId":"NrC0Q8Pi0B8myrttDDGi"},{"id":"9kbpu2dC0uuro5DgQ33b","featureGroups":[{"name":"Features","features":["Remote control"]}],"name":"Remote Control","hash":"d610343bfd191804306a55808b94fd1b","featureIds":["remote-control"],"longDescription":"Remote Control","sponsorVendorIds":[],"slug":"remote-control","description":"Remote control Management is an effective solution for monitoring and controlling IT systems within your organization. Manage servers, desktops and applications remotely.","metaImageRef":"categories/Remote Control.png","logos":{"white":"","blue":""},"parentCategoryId":"NrC0Q8Pi0B8myrttDDGi","hideAvailability":true},{"id":"HUDUy3DztdHjuxaSC0GR","featureGroups":[{"features":["Migration Tools"],"name":"Features"}],"parentCategoryId":"NrC0Q8Pi0B8myrttDDGi","description":"Migration tools facilitate the relocation of data or resources from one system to another.","logos":{"blue":"","white":""},"slug":"migration-tools","name":"Migration Tools","hash":"c9c020e640c3625196af6d3279d0b4b1","sponsorVendorIds":[],"metaImageRef":"categories/Migration Tools.png","longDescription":"Migration Tools","hideAvailability":true,"featureIds":["migration-tools"]},{"id":"PXMPhjmcMt4D2u7qJnJV","featureGroups":[{"features":["Monitoring and Alerts","Network Monitoring","Back-up Monitoring","Network Management","Network Discovery","DNS Management","Asset Management","Dashboards","Remote control","Workflow Automation","Microsoft Azure Monitoring","Amazon Web Services Monitoring","Server Monitoring","Cloud Automation","Microsoft Azure Provisioning","Microsoft Azure Management","Reporting","Escalation management","Application Monitoring","Storage Monitoring","Website Monitoring","Database Monitoring","Configuration Monitoring","Google Cloud Platform Monitoring","Container Monitoring","Dynamic services monitoring","Topology mapping","Forecasting","Anomaly detection","AIOps Early Warning System"],"name":"Features"}],"metaImageRef":"categories/Monitoring.png","parentCategoryId":"NrC0Q8Pi0B8myrttDDGi","featureIds":["monitoring-and-alerts","network-monitoring","back-up-monitoring","network-management","network-discovery","dns-management","asset-management","dashboards","remote-control","workflow-automation","microsoft-azure-monitoring","amazon-web-services-monitoring","server-monitoring","cloud-automation","microsoft-azure-provisioning","microsoft-azure-management","reporting","escalation-management","application-monitoring","storage-monitoring","website-monitoring","database-monitoring","configuration-monitoring","google-cloud-platform-monitoring","container-monitoring","dynamic-services-monitoring","topology-mapping","forecasting","anomaly-detection","aiops-early-warning-system"],"description":"Unified IT monitoring software packed with high-end features. End to End Performance Visibility & Networking Management that makes performance tracking easier. ","name":"Monitoring","hideAvailability":true,"slug":"monitoring","logos":{"blue":"","white":""},"longDescription":"Monitoring","sponsorVendorIds":[],"hash":"0f939d5acbcdf8e1d1b0dbc7ff831f5b"},{"id":"mtSFehZ8mZUhZjL8UCNe","featureGroups":[{"name":"Features","features":["Identity and Access Management","Single Sign-On","Multi-Factor Authentication ","Directory Services","Authentication","Self Service Portal","Identity"]}],"metaImageRef":"categories/Identity.png","name":"Identity","hash":"9d10d6f7175c9376a3871b02306997da","parentCategoryId":"NrC0Q8Pi0B8myrttDDGi","sponsorVendorIds":[],"hideAvailability":true,"longDescription":"Identity","featureIds":["identity-and-access-management","single-sign-on","multi-factor-authentication","directory-services","authentication","self-service-portal","identity"],"description":"Identity Asset Management (IAM) focuses on the tracking of all corporate assets in the IT environment & regulates user access. ","logos":{"blue":"","white":""},"slug":"identity"}]},{"id":"uznytiglE8oTjL4rrpIg","view":null,"features":[],"color":"#ffffff","content":null,"quoteDescription":null,"term":null,"parentCategoryId":null,"slug":"infrastructure","name":"Infrastructure","shortDescription":null,"description":"

Cloud infrastructure products and services

","slugsHistory":[],"featureGroups":[],"order":3,"image":null,"costCenterId":null,"hidden":false,"children":[{"id":"CQQ5hr2J4peW7kaSOrqX","featureGroups":[{"name":"Features","features":["Public Cloud Services","Power","App Infrastructure","Infrastructure"]}],"slug":"iaas","order":0,"sponsorVendorIds":[],"name":"IaaS","logos":{"white":"https://dl.airtable.com/.attachments/a703371b1832644e07077ded548f02ab/bf630c6c/infrastructure-white.png","blue":"https://dl.airtable.com/.attachments/5884af604499b3f0cd8f98433f1f09a5/d7c19b14/infrastructure-blue.png"},"description":"Infrastructure as a Service (IaaS) is is a type of cloud computing that allows you to consume resources instead of hosting your own infrastructure in a traditional data center.","hideAvailability":true,"longDescription":"IaaS","featureIds":["public-cloud-services","app-infrastructure","infrastructure"],"hash":"2d04fe8672c1cd8a9031be97c659b497","parentCategoryId":"uznytiglE8oTjL4rrpIg","metaImageRef":"categories/IaaS.png"},{"id":"0NA3tkhryHEnyxPYMw3b","featureGroups":[{"name":"Features","features":["Printing"]}],"description":"Serverless print infrastructure eliminates the need for the print servers and other hardware. ","name":"Printing","slug":"printing","order":1,"metaImageRef":"categories/Printing.png","hideAvailability":true,"hash":"c301d75b08e1b1239b26fee4020bc3bc","sponsorVendorIds":[],"logos":{"blue":"","white":""},"featureIds":["printing"],"parentCategoryId":"uznytiglE8oTjL4rrpIg","longDescription":"Printing"},{"id":"7UErUOwbIH8njeH1B6Ht","featureGroups":[{"name":"Features","features":["VPN","Network","SD-WAN","Loadbalancer"]}],"featureIds":["vpn","network","sd-wan","loadbalancer"],"metaImageRef":"categories/Network.png","logos":{"white":"","blue":""},"parentCategoryId":"uznytiglE8oTjL4rrpIg","description":"Network infrastructure facilitates communications, connectivity, and overall management of a network.","slug":"network","hideAvailability":true,"order":2,"sponsorVendorIds":[],"hash":"eb70700aa48474d3436764ff81412638","name":"Network","longDescription":"Network"},{"id":"7amoeb5vhw9cwpxGhf5o","featureGroups":[{"name":"Features","features":["Storage"]}],"sponsorVendorIds":[],"longDescription":"Storage","slug":"storage","parentCategoryId":"uznytiglE8oTjL4rrpIg","metaImageRef":"categories/Storage.png","description":"Storage Infrastructure services provide your with flexible storage on demand.","order":3,"logos":{"white":"","blue":""},"hash":"6c2c14a30a127b4256d688fa01df2c93","featureIds":["storage"],"name":"Storage","hideAvailability":true},{"id":"DHHARK3F5iKFKyHc1JZx","featureGroups":[],"hideAvailability":true,"name":"Operating Systems","order":4,"slug":"operating-systems","shortDescription":"Operating Systems","description":"

Operating Systems

","color":null,"parentCategoryId":"uznytiglE8oTjL4rrpIg"},{"id":"nXXSWwGoLit6O6rGDDdP","featureGroups":[{"features":["Virtual Machines","Workplace Deployment"],"name":"Features"}],"description":"These services allow you to provide virtual desktops and services to your customers.","hideAvailability":true,"order":5,"sponsorVendorIds":[],"hash":"924c340ae585fad95f82660f0fd3faee","metaImageRef":"categories/Virtual Machines.png","logos":{"blue":"","white":""},"name":"Virtual Machines","featureIds":["virtual-machines"],"slug":"virtual-machines","parentCategoryId":"uznytiglE8oTjL4rrpIg","longDescription":"Virtual Machines"}]},{"id":"d4MsZuHvGLwRTLPNoDOi","quoteDescription":null,"name":"Continuity","view":null,"hidden":false,"features":[],"image":null,"costCenterId":null,"slugsHistory":[],"order":4,"featureGroups":[],"slug":"continuity","content":null,"parentCategoryId":null,"shortDescription":null,"term":null,"description":"

Products that help prevent downtime and data loss

","color":"#ffffff","children":[{"id":"2tbHQeIe3qMtwYNIFT91","featureGroups":[{"features":["Disaster Recovery"],"name":"Features"}],"slug":"disaster-recovery","hash":"f37282775747325b51668e396b178ef5","logos":{"blue":"","white":""},"longDescription":"Disaster Recovery","sponsorVendorIds":[],"hideAvailability":true,"parentCategoryId":"d4MsZuHvGLwRTLPNoDOi","metaImageRef":"categories/Disaster Recovery.png","description":"Disaster recovery services allow you to to recover company data in the event of data loss through software or hardware failure, or even from a ransomware attack.","name":"Disaster Recovery","featureIds":["disaster-recovery"]},{"id":"3zflm8b4DbJwrxA2JyvN","featureGroups":[{"name":"Features","features":["Business Continuity Planning"]}],"slug":"continuity-planning","sponsorVendorIds":[],"logos":{"white":"https://dl.airtable.com/.attachments/dfa023046b28ec7dd33ed3f4a8cf28ef/c8d0b79b/continuity-white.png","blue":"https://dl.airtable.com/.attachments/147ce9768034f2b2ebce50fdcd910b48/8dd83a16/continuity-blue.png"},"longDescription":"Continuity Planning","parentCategoryId":"d4MsZuHvGLwRTLPNoDOi","featureIds":["business-continuity-planning"],"description":"Business Continuity Planning (BCP) helps businesses create a system of prevention and recovery from possible external and internal threats. ","metaImageRef":"categories/Continuity Planning.png","hideAvailability":true,"hash":"7069d936fda11810c3df05e1ef0c000f","name":"Continuity Planning"},{"id":"4IoH5vhoQHVriGTUDPsc","featureGroups":[{"features":["Office 365 Backup","Google Suite Backup"],"name":"Features"}],"longDescription":"365-G-Suite","hash":"8efdcef5e5606066e34692e2a2c2fd8a","slug":"365-g-suite","description":"Contains products and services that allow you to back-up data within Microsoft 365 or Google Workspace applications.","logos":{"blue":"","white":""},"parentCategoryId":"d4MsZuHvGLwRTLPNoDOi","metaImageRef":"categories/365-G-Suite.png","name":"365-G-Suite","sponsorVendorIds":[],"hideAvailability":true,"featureIds":["office-365-backup","google-suite-backup"]},{"id":"9LZsPLsLU13noSO3geoB","featureGroups":[{"features":["Website Backup"],"name":"Features"}],"sponsorVendorIds":[],"logos":{"white":"https://dl.airtable.com/.attachments/dfa023046b28ec7dd33ed3f4a8cf28ef/c8d0b79b/continuity-white.png","blue":"https://dl.airtable.com/.attachments/147ce9768034f2b2ebce50fdcd910b48/8dd83a16/continuity-blue.png"},"metaImageRef":"categories/Website Backup.png","name":"Website Backup","parentCategoryId":"d4MsZuHvGLwRTLPNoDOi","longDescription":"Website Backup","featureIds":["website-backup"],"hash":"bb7001505e4130546cd82184e3f72168","description":"Website backup enables you to restore your websites within seconds. Protect your webpages, databases, and emails by having a copy of your website data. ","slug":"website-backup","hideAvailability":true},{"id":"EGIFPu69PfTcuyJwMu2a","featureGroups":[{"features":["Back-up"],"name":"Features"}],"name":"Backup","sponsorVendorIds":[],"longDescription":"Backup","metaImageRef":"categories/Backup.png","hash":"35871c50eae71856f1d2e0caff8aa8c1","logos":{"blue":"https://dl.airtable.com/.attachments/147ce9768034f2b2ebce50fdcd910b48/8dd83a16/continuity-blue.png","white":"https://dl.airtable.com/.attachments/dfa023046b28ec7dd33ed3f4a8cf28ef/c8d0b79b/continuity-white.png"},"hideAvailability":true,"parentCategoryId":"d4MsZuHvGLwRTLPNoDOi","description":"Back-up products and services enable you to to secure and retrieve data in case of data loss.","slug":"backup","featureIds":["back-up"]},{"id":"OhbgG4UeOhmWEOuIEXsy","featureGroups":[{"features":["Archiving"],"name":"Features"}],"parentCategoryId":"d4MsZuHvGLwRTLPNoDOi","description":"Products and services to securely archive your organisation’s emails and data","name":"Archiving","featureIds":["archiving"],"slug":"archiving","logos":{"white":"https://dl.airtable.com/.attachments/dfa023046b28ec7dd33ed3f4a8cf28ef/c8d0b79b/continuity-white.png","blue":"https://dl.airtable.com/.attachments/147ce9768034f2b2ebce50fdcd910b48/8dd83a16/continuity-blue.png"},"metaImageRef":"categories/Archiving.png","longDescription":"Archiving","hideAvailability":true,"sponsorVendorIds":[],"hash":"481909e894f68dc1db02f61da825c495"},{"id":"SZjAAbW9Z9bJ9E3FQthl","featureGroups":[{"name":"Features","features":["Business Continuity","Back-up","Office 365 Backup","Disaster Recovery","Google Suite Backup","Salesforce Backup","BCDR","Amazon Web Services Backup","Google Cloud Platform Backup","Microsoft Azure Backup","Archiving","Ransomware Protection","Back-up Monitoring"]}],"slug":"bcdr-suites","sponsorVendorIds":[],"parentCategoryId":"d4MsZuHvGLwRTLPNoDOi","hash":"9a7583b0438d53c090b965c659f9c2d4","longDescription":"BCDR Suites","hideAvailability":true,"metaImageRef":"categories/BCDR Suites.png","featureIds":["business-continuity","back-up","office-365-backup","disaster-recovery","google-suite-backup","salesforce-backup","bcdr","amazon-web-services-backup","google-cloud-platform-backup","microsoft-azure-backup","archiving","ransomware-protection","back-up-monitoring"],"logos":{"blue":"","white":""},"name":"BCDR Suites","description":"BCDR suite provide you with a solution to help businesses recover from a disaster and get back to routine business operations as soon as possible. "},{"id":"VJ8mXGcyaIGj9t6lIiz3","featureGroups":[{"features":["NIST 5 Recover"],"name":"Features"}],"sponsorVendorIds":[],"name":"NIST 5 Recover","metaImageRef":"categories/NIST 5 Recover.png","hideAvailability":true,"description":"Software that helps you have the Recover element of the NIST security framework system in place.","slug":"nist-5-recover","parentCategoryId":"d4MsZuHvGLwRTLPNoDOi","hash":"7e7f4cf106f353981ab31cde3f2dbfe8","logos":{"blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png","white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png"}},{"id":"e0uw4yfWzQBkInRmb5wJ","featureGroups":[{"features":["Business Continuity"],"name":"Features"}],"description":"Business Continuity software allows you to prevent or eliminate downtime and dataloss for your customers","hideAvailability":true,"sponsorVendorIds":[],"metaImageRef":"categories/Business Continuity.png","longDescription":"Business Continuity","name":"Business Continuity","hash":"4b4bf2e72eb929c364d392692afbc18e","slug":"business-continuity","parentCategoryId":"d4MsZuHvGLwRTLPNoDOi","featureIds":["business-continuity"],"logos":{"white":"https://dl.airtable.com/.attachments/dfa023046b28ec7dd33ed3f4a8cf28ef/c8d0b79b/continuity-white.png","blue":"https://dl.airtable.com/.attachments/147ce9768034f2b2ebce50fdcd910b48/8dd83a16/continuity-blue.png"}},{"id":"w1qrbq8UYHMAFv3ZFhxz","featureGroups":[{"name":"Features","features":["Email continuity"]}],"featureIds":["email-continuity"],"logos":{"blue":"https://dl.airtable.com/.attachments/147ce9768034f2b2ebce50fdcd910b48/8dd83a16/continuity-blue.png","white":"https://dl.airtable.com/.attachments/dfa023046b28ec7dd33ed3f4a8cf28ef/c8d0b79b/continuity-white.png"},"metaImageRef":"categories/Email Continuity.png","hideAvailability":true,"longDescription":"Email Continuity","parentCategoryId":"d4MsZuHvGLwRTLPNoDOi","hash":"f5a918434ac2548c7ea03d0f8bfa927f","sponsorVendorIds":[],"name":"Email Continuity","slug":"email-continuity","description":"Email continuity acts as a backup system that works when your company's mail server is down. With email continuity in place, you keep on receiving emails. "}]},{"id":"0HlYIzEOsfXmG3XpY7IH","shortDescription":null,"featureGroups":[],"view":null,"content":null,"description":"

Tools that help you manage cyber security threats

","image":null,"slugsHistory":[],"order":5,"features":[],"name":"Security","costCenterId":null,"slug":"security","quoteDescription":null,"color":"#ffffff","hidden":false,"parentCategoryId":null,"term":null,"children":[{"id":"0LuMHlcN7dEI5dDBQXHl","featureGroups":[{"features":["Dark Web Monitoring","Identity Theft Monitoring"],"name":"Features"}],"description":"Dark web monitoring helps protect user credentials and personal information from theft and notifies the user if sensitive information is found online.","logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"},"metaImageRef":"categories/Dark Web Monitoring.png","name":"Dark Web Monitoring","parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","hash":"b285014e1545423ea363e00e0dba5a78","longDescription":"Dark Web Monitoring","hideAvailability":true,"featureIds":["dark-web-monitoring","identity-theft-monitoring"],"slug":"dark-web-monitoring","sponsorVendorIds":[]},{"id":"10aq3v5w76xzEbNd6P16","featureGroups":[{"name":"Features","features":["Endpoint Protection ","Endpoint Detection and Response (EDR) ","Endpoint Security","File Integrity Monitoring ","Endpoint Application Control ","Disk Encryption ","Ransomware Protection","Application Whitelisting","Threat Monitoring","Firewall","Content Filtering","Web Application Security","Mobility Management and-or Security ","Change Control ","Regulation & Compliance Management ","Patch Management","Reporting","Email Protection","Anti Phishing","Data Loss Prevention ","Vulnerability Scanning and Patching","Cloud Security","Encryption","Vulnerability Management & Analytics ","File and Folder Encryption ","Gateway Advanced Persistent Threat Protection "]}],"description":"Endpoint security is cybersecurity for endpoints like smartphones and desktops that are accessible entry points via encryption and application control.","featureIds":["endpoint-protection","endpoint-detection-and-response-(edr)","file-integrity-monitoring","data-loss-prevention","endpoint-application-control","disk-encryption","endpoint-security","ransomware-protection","application-whitelisting","threat-monitoring","firewall","content-filtering","web-application-security","mobility-management-and-or-security","change-control","regulation-and-compliance-management","patch-management","reporting","email-protection","anti-phishing","vulnerability-scanning-and-patching","cloud-security","encryption","vulnerability-management-and-analytics","file-and-folder-encryption","gateway-advanced-persistent-threat-protection"],"sponsorVendorIds":["5858"],"slug":"endpoint-security","longDescription":"Endpoint Security","hideAvailability":true,"hash":"cf0550335662e723be66e1eda32f41ac","name":"Endpoint Security","logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"},"parentCategoryId":"0HlYIzEOsfXmG3XpY7IH"},{"id":"1Jx0SFrAn1wHdfD6xV9Y","featureGroups":[{"name":"Features","features":["Cloud Security","Spamfiltering","Anti-Spam","Anti-virus, malware and phishing ","Assessments and Compliance","Monitoring and Alerts","Cloud Access Security Broker ","Advanced Threat Protection "]}],"logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"},"featureIds":["cloud-security","spamfiltering","anti-spam","anti-virus-malware-and-phishing","assessments-and-compliance","monitoring-and-alerts","cloud-access-security-broker","advanced-threat-protection"],"metaImageRef":"categories/Cloud Security.png","parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","description":"Digital protection measures taken by utilizing a set of policies and technologies that safeguard digital assets, data and services stored via cloud computing.","hideAvailability":true,"hash":"47c05c0fb3f9a9dbc85371109c0155dd","name":"Cloud Security","longDescription":"Cloud Security","slug":"cloud-security","sponsorVendorIds":[]},{"id":"7R8J2soM8v2o5Geawzth","featureGroups":[{"name":"Features","features":["Security Information and Event Management (SIEM)","Threat Monitoring","Assessments and Compliance","Monitoring and Alerts","Vulnerability Scanning and Patching","Auditing","Network Vulnerability Assessment and/or Penetration Test","Vulnerability Management & Analytics ","Regulation & Compliance Management ","Risk Management","Investigation","Reporting","RDP Management","Device Authentication"]}],"name":"Assessments and Compliance","slug":"assessments-and-compliance","hideAvailability":true,"parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","hash":"b54470aad9ad70163375255fb697bba7","sponsorVendorIds":[],"description":"Assesments and ComplianceAssessments and Compliance is a process that manages the risk of non-compliance with the law or company policies that may result in financial and/or reputational damage.","logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"},"metaImageRef":"categories/Assessments and Compliance.png"},{"id":"BN48n4qob8eHSL5QLqUd","featureGroups":[{"name":"Features","features":["NIST 4 Respond"]}],"metaImageRef":"categories/NIST 4 Respond.png","slug":"nist-4-respond","name":"NIST 4 Respond","description":"Software that helps you have the respond element of the NIST security framework system in place.","sponsorVendorIds":[],"parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","logos":{"blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png","white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png"},"hideAvailability":true,"hash":"252472bb0f65f8244b6a7ce93132df8b"},{"id":"CpgC6x7aSo2IruKOhpnv","featureGroups":[{"name":"Features","features":["Insurance"]}],"description":"In the case of a data breach, or financial damage to your enterprise, an insurance policy guarantees to pay liability losses and crisis management expenses.","longDescription":"Insurance","slug":"insurance","parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","logos":{"blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png","white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png"},"featureIds":[],"sponsorVendorIds":[],"metaImageRef":"categories/Insurance.png","hash":"56ac9cd1c7452f63683afa175fbf0844","hideAvailability":true,"name":"Insurance"},{"id":"MYW90QY7pDO7zwAAN6aT","featureGroups":[{"name":"Features","features":["Security Awareness Training "]}],"hideAvailability":true,"description":"Security awareness in employees is the understanding of corporate policies, information technology and being able to respond to a cyber threat appropriately.","longDescription":"Security Awareness","slug":"security-awareness","metaImageRef":"categories/Security Awareness.png","sponsorVendorIds":[],"logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"},"parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","hash":"3873654ee357114171b9ab64472875a6","name":"Security Awareness","featureIds":["security-awareness-training"]},{"id":"NAFUBBBCk1dlJX009Uyp","featureGroups":[{"features":["Content Filtering"],"name":"Features"}],"hash":"5cbde94b00e2fb6ac461747a017728e7","logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"},"featureIds":["content-filtering"],"longDescription":"Content Filtering","description":"Content filtering serves as an internet filter by screening and blocking content from websites & emails which may be offensive, dangerous, or inappropriate.","sponsorVendorIds":[],"metaImageRef":"categories/Content Filtering.png","name":"Content Filtering","hideAvailability":true,"slug":"content-filtering","parentCategoryId":"0HlYIzEOsfXmG3XpY7IH"},{"id":"PUB2hzxZGe2YAj7Iqnw7","featureGroups":[{"name":"Features","features":["DNS Protection","Threat Monitoring","DDOS Protection ","DHCP & IP Management"]}],"parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","longDescription":"DNS Protection","hideAvailability":true,"metaImageRef":"categories/DNS Protection.png","featureIds":["dns-protection","threat-monitoring","ddos-protection","dhcp-and-ip-management"],"sponsorVendorIds":[],"slug":"dns-protection","hash":"3c79d7cf3064b74f7edc832528c45473","description":"DNS protection acts as an auxiliary line of defense against malware and unwanted content by blacklisting malicious websites and screening downloaded data.","logos":{"blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png","white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png"},"name":"DNS Protection"},{"id":"WOqttaoa4fe2DMrbRrC9","featureGroups":[{"name":"Features","features":["Gateway/Firewall ","Gateway Advanced Persistent Threat Protection ","Sandboxing or Advanced Threat Protection ","Email Protection","Anti-Spam","Firewall","Content Filtering","Threat Monitoring","Gateway Application Control ","Network Intrusion Prevention System ","Data Loss Prevention ","Virtual Private Network (VPN) ","Email Encryption "]}],"hideAvailability":true,"logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"},"slug":"firewall-and-gateway","sponsorVendorIds":[],"name":"Firewall and Gateway","hash":"64bb9ca6793472d5525cc5c959aa55ab","metaImageRef":"categories/Firewall and Gateway.png","description":"A gateway, like a router connects two different networks together and enables the transfer of packets. The filtration of these packets is done by a firewall.","longDescription":"Firewall and Gateway","featureIds":["gatewayfirewall","gateway-advanced-persistent-threat-protection","sandboxing-or-advanced-threat-protection","email-protection","anti-spam","firewall","content-filtering","threat-monitoring","gateway-application-control","network-intrusion-prevention-system","data-loss-prevention","virtual-private-network-(vpn)","email-encryption"],"parentCategoryId":"0HlYIzEOsfXmG3XpY7IH"},{"id":"ZwRSIyR0IBOMWruueuOO","featureGroups":[{"features":["Threat Monitoring","Assessments and Compliance","Monitoring and Alerts","Network Access Control ","Sandboxing or Advanced Threat Protection ","Secure Wireless","Sandbox","Advanced Threat Protection ","Network Intrusion Prevention System ","Identity Theft Monitoring","Email Protection","Insider Threat Monitoring","Data Loss Prevention "],"name":"Features"}],"parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","sponsorVendorIds":[],"hash":"b6aa03e71bec37dc8a314fd60377316c","featureIds":["threat-monitoring","assessments-and-compliance","monitoring-and-alerts","network-access-control","sandboxing-or-advanced-threat-protection","secure-wireless","sandbox","advanced-threat-protection","network-intrusion-prevention-system","identity-theft-monitoring","email-protection","insider-threat-monitoring","data-loss-prevention"],"description":"Threat monitoring is the continuous surveillance of IT-based systems to identify data breaches, cyber threats, and malware for better control.","hideAvailability":true,"longDescription":"Threat Monitoring","name":"Threat Monitoring","metaImageRef":"categories/Threat Monitoring.png","slug":"threat-monitoring","logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"}},{"id":"aB07MAKeObr4IbeRBAlD","featureGroups":[{"name":"Features","features":["Email Protection","Encryption","Anti-Spam","Spamfiltering","Email Encryption ","Content Filtering","Sandbox","Disk Encryption ","Security Awareness Training ","Anti-virus, malware and phishing ","Ransomware Protection","Data Loss Prevention ","Sandboxing or Advanced Threat Protection ","Secure file sharing"]}],"featureIds":["email-protection","encryption","anti-spam","spamfiltering","email-encryption","content-filtering","sandbox","disk-encryption","security-awareness-training","anti-virus-malware-and-phishing","ransomware-protection","data-loss-prevention","sandboxing-or-advanced-threat-protection","secure-file-sharing"],"parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","hash":"2f237eee8714980fce81cdc82edc67ef","slug":"email-protection","logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"},"longDescription":"Email Protection","name":"Email Protection","metaImageRef":"categories/Email Protection.png","sponsorVendorIds":[],"description":"Email protection include everything from login authorization and spam filtration to data retention to ensure safe digital communication.","hideAvailability":true},{"id":"aCi8v2WoKwnDgFk3Umso","featureGroups":[{"name":"Features","features":["Encryption","Disk Encryption ","File and Folder Encryption ","Endpoint Security","Data Erasure","Mobility Management and-or Security ","Authentication","Reporting","Password Management"]}],"slug":"endpoint-encryption","hash":"c4eb653fd069d7c78b38f1f94df79705","sponsorVendorIds":[],"metaImageRef":"categories/Endpoint Encryption.png","name":"Endpoint Encryption","longDescription":"Endpoint Encryption","featureIds":["encryption","disk-encryption","file-and-folder-encryption","endpoint-security","data-erasure","mobility-management-and-or-security","authentication","reporting","password-management"],"logos":{"blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png","white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png"},"description":"Endpoint encryption secures liable endpoints like phones and laptops on a network so that the data visible to a third party is encrypted and therefore, useless.","parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","hideAvailability":true},{"id":"bijN9u3T0x8EsX2YTDe4","featureGroups":[{"features":["NIST 3 Detect"],"name":"Features"}],"metaImageRef":"categories/NIST 3 Detect.png","slug":"nist-3-detect","name":"NIST 3 Detect","logos":{"blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png","white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png"},"hideAvailability":true,"description":"Software that helps you have the detect element of the NIST security framework system in place.","sponsorVendorIds":[],"hash":"a0372901623c9f34d5a0a68906dbf81b","parentCategoryId":"0HlYIzEOsfXmG3XpY7IH"},{"id":"cEhSK2i2vZmd8T6179hs","featureGroups":[{"features":["Virtual Private Network (VPN) ","Zero Trust Networking","Reporting","Monitoring and Alerts"],"name":"Features"}],"slug":"vpn","featureIds":["virtual-private-network-(vpn)","zero-trust-networking","reporting","monitoring-and-alerts"],"sponsorVendorIds":[],"logos":{"blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png","white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png"},"metaImageRef":"categories/VPN.png","description":"A Virtual Private Network (VPN) creates a private network with encrypted connections to offer anonymity. It also hides a user's IP address and browser history.","hideAvailability":true,"name":"VPN","parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","hash":"a8d0152668c4d8377edf6c9835e2d541","longDescription":"VPN"},{"id":"diVSGzQK9tuTFKaBElkF","featureGroups":[{"name":"Features","features":["Password Management","Assessments and Compliance"]}],"featureIds":["password-management","assessments-and-compliance"],"slug":"password-management","description":"Password management ensures denied access to unauthorized users by helping users in creating a secure password and storing it via encryption.","name":"Password Management","hash":"50d07b3cb00cfce63a819859fc200cbe","hideAvailability":true,"metaImageRef":"categories/Password Management.png","sponsorVendorIds":[],"longDescription":"Password Management","parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"}},{"id":"doffM8oQvx3xY7aEulO7","featureGroups":[{"features":["Data Loss Prevention "],"name":"Features"}],"hideAvailability":true,"metaImageRef":"categories/Data Loss Prevention.png","name":"Data Loss Prevention","hash":"449cd4de882c537c36365d921e428274","logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"},"parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","slug":"data-loss-prevention","longDescription":"Data Loss Prevention","featureIds":["data-loss-prevention"],"sponsorVendorIds":[],"description":"Products that help classify data, recognize violations and restore data to prevent the loss, misuse or malicious sharing of data by unauthorized personnel."},{"id":"i0RSYwKygDGhbyAqlteH","featureGroups":[{"name":"Features","features":["Data Erasure"]}],"hideAvailability":true,"featureIds":["data-erasure"],"hash":"c46e8c131eec0ba189736dec63a4b665","metaImageRef":"categories/Data Erasure.png","slug":"data-erasure","sponsorVendorIds":[],"logos":{"blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png","white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png"},"name":"Data Erasure","longDescription":"Data Erasure","parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","description":"Data erasure is a software-based mechanism that permanently deletes data in a hard drive by overwriting to prevent loss or theft of data during transition. "},{"id":"jwn3tEhwsKGBHr2C6AVV","featureGroups":[{"name":"Features","features":["Privilege Management","Authentication","Multi-Factor Authentication ","Single Sign-On","Identity and Access Management","Identity"]}],"description":"These authentication products and services automate of assist the user authentication proccess.","name":"Authentication","logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"},"longDescription":"Authentication","parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","hideAvailability":true,"metaImageRef":"categories/Authentication.png","sponsorVendorIds":[],"featureIds":["privilege-management","authentication","multi-factor-authentication","single-sign-on","identity-and-access-management","identity"],"slug":"authentication","hash":"26ae21818b8e090b5d2f9bc29653c801"},{"id":"k7F20TVWoJm7rhmIV9Ae","featureGroups":[{"name":"Features","features":["Forensic Analyses","Incident Response"]}],"hideAvailability":true,"metaImageRef":"categories/Forensic Analysis.png","sponsorVendorIds":[],"logos":{"blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png","white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png"},"hash":"bcd60d0cfe495a8900ca3d6ac756aebd","slug":"forensic-analysis","longDescription":"Forensic Analysis","description":"Forensic analysis is the critical assessment of digital evidence in case of a security or financial crime to uncover reasons and culprits behind the violation.","parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","name":"Forensic Analysis","featureIds":["forensic-analyses","incident-response"]},{"id":"m42rWXvhKt4zMVrLuivT","featureGroups":[{"features":["NIST 2 Protect"],"name":"Features"}],"metaImageRef":"categories/NIST 2 Protect.png","sponsorVendorIds":[],"description":"Software that helps you have the protect element of the NIST security framework system in place.","slug":"nist-2-protect","name":"NIST 2 Protect","parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","hash":"593c4f464e19c6fcc94ac3f0ce7be4da","logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"},"hideAvailability":true},{"id":"mGQc2wjz7KRY5GlxwzNh","featureGroups":[{"name":"Features","features":["Web Application Security","Content Filtering","Vulnerability Scanning and Patching","Vulnerability Management & Analytics ","Network Vulnerability Assessment and/or Penetration Test"]}],"featureIds":["web-application-security","content-filtering","vulnerability-scanning-and-patching","vulnerability-management-and-analytics","network-vulnerability-assessment-andor-penetration-test"],"parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","metaImageRef":"categories/Web App Security.png","longDescription":"Web App Security","slug":"web-app-security","name":"Web App Security","hash":"d7b44ef07728956e2226607c8f121229","logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"},"hideAvailability":true,"description":"Web application security is a set of tools that ensure the safety of websites and web services by detecting, correcting, and mitigating cybersecurity threats.","sponsorVendorIds":[]},{"id":"nbEFiYQK0IGAZ4AqCzVf","featureGroups":[{"features":["Anti-virus, malware and phishing ","Endpoint Security","Employee monitoring","Content Filtering","Patch Management","Reporting","Application Whitelisting","Ransomware Protection","Threat Monitoring","Dark Web Monitoring","Assessments and Compliance","Security Awareness Training ","Monitoring and Alerts","Firewall","Email Protection","Web Application Security","DNS Protection","Web Proxy","Network Intrusion Prevention System ","Managed Detection and Response (MDR) ","Security Information and Event Management (SIEM)","Virtual Private Network (VPN) ","File Integrity Monitoring "],"name":"Features"}],"name":"Unified Suites","hash":"f43b2f1c48c02256f2c8692f3825b76e","parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","longDescription":"Unified Suites","description":"Unified Suite is a viable and efficient platform that can be used on any device to help monitor your assets by gauging their performance and productivity","logos":{"blue":"","white":""},"featureIds":["anti-virus-malware-and-phishing","endpoint-security","employee-monitoring","content-filtering","patch-management","reporting","application-whitelisting","ransomware-protection","threat-monitoring","dark-web-monitoring","assessments-and-compliance","security-awareness-training","monitoring-and-alerts","firewall","email-protection","web-application-security","dns-protection","web-proxy","network-intrusion-prevention-system","managed-detection-and-response-(mdr)","security-information-and-event-management-(siem)","virtual-private-network-(vpn)","file-integrity-monitoring"],"sponsorVendorIds":[],"hideAvailability":true,"metaImageRef":"categories/Unified Suites.png","slug":"unified-suites"},{"id":"tk6AJb3sgiRdXyR43i3H","featureGroups":[{"name":"Features","features":["Mobility Management and/or Security ","Identity and Access Management","Multi-Factor Authentication ","Single Sign-On","Endpoint Protection ","Data Loss Prevention "]}],"featureIds":["mobility-management-andor-security","identity-and-access-management","multi-factor-authentication","single-sign-on","endpoint-protection","data-loss-prevention"],"logos":{"blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png","white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png"},"longDescription":"Mobile Security","hideAvailability":true,"slug":"mobile-security","sponsorVendorIds":[],"parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","name":"Mobile Security","description":"Mobile Security ensures the safety of personal and business-related information stored/shared via your mobile devices by user authorization & policy enforcement","hash":"5b7818a42ab1a1602fac1e1bf862c034","metaImageRef":"categories/Mobile Security.png"},{"id":"uLB5YNNQbwPKBieGMpSO","featureGroups":[{"name":"Features","features":["NIST 1 Identify"]}],"logos":{"white":"https://dl.airtable.com/.attachments/8097aa38a739770b1471985e029b48e7/081a9149/security-white.png","blue":"https://dl.airtable.com/.attachments/956191afe93359b9946023fa7de03f19/6cc84413/security-blue.png"},"hash":"02674a43726c278e8bd04ecc1e5230a2","name":"NIST 1 Identify","parentCategoryId":"0HlYIzEOsfXmG3XpY7IH","sponsorVendorIds":[],"hideAvailability":true,"metaImageRef":"categories/NIST 1 Identify.png","description":"Software that helps you have the identify element of the NIST security framework system in place.","slug":"nist-1-identify"}]},{"id":"JzPAXjrh08bKjJNwswwn","hidden":false,"term":null,"quoteDescription":null,"costCenterId":null,"order":6,"slug":"msp-support-services","content":null,"view":null,"image":null,"description":"

Products and services that support your MSP business

","color":"#ffffff","parentCategoryId":null,"features":[],"shortDescription":null,"featureGroups":[],"name":"MSP Support Services","slugsHistory":[],"children":[{"id":"5mweGrUhX0I07ElOYVPR","featureGroups":[],"slug":"hr","metaImageRef":"categories/hr.png","description":"Organisations that provide HR services and support for MSPs","parentCategoryId":"JzPAXjrh08bKjJNwswwn","hideAvailability":true,"name":"HR"},{"id":"88t586KN4gMOyegZzEXj","featureGroups":[{"name":"Features","features":["Security Information and Event Management (SIEM)","Threat Monitoring","Vulnerability Scanning and Patching","Security Operations Center","Security Operations Centre as a Service (SOCaaS","Managed Detection and Response (MDR) ","Firewall","Email Protection","Endpoint Security","User and Entity Behavior Analytics (UEBA) ","Cyber Risk Scorecards & Posture Assessments ","Incident Response","Monitoring and Alerts"]}],"hash":"8c1948827061d83edb312e687dcc49e1","parentCategoryId":"JzPAXjrh08bKjJNwswwn","description":"These are managed SOC services that helps you with 24/7/365 security services for your cloud-based environments and networks. ","metaImageRef":"categories/SOC - Managed.png","logos":{"white":"","blue":""},"longDescription":"SOC - Managed","hideAvailability":true,"name":"SOC - Managed","sponsorVendorIds":[],"featureIds":["security-information-and-event-management-(siem)","threat-monitoring","vulnerability-scanning-and-patching","security-operations-center","security-operations-centre-as-a-service-(socaas","managed-detection-and-response-(mdr)","firewall","email-protection","endpoint-security","user-and-entity-behavior-analytics-(ueba)","cyber-risk-scorecards-and-posture-assessments","incident-response","monitoring-and-alerts"],"slug":"soc-managed"},{"id":"8cwtrDzyCxQfnq1AocIc","featureGroups":[{"name":"Features","features":["Helpdesk","Customer Service"]}],"sponsorVendorIds":[],"name":"Helpdesk","featureIds":["helpdesk"],"slug":"helpdesk","hash":"baf3165ab091ce23f4ca50c73a732d0d","parentCategoryId":"JzPAXjrh08bKjJNwswwn","hideAvailability":true,"description":"These helpdesk services allow you to outsources this process to a partner that is online 24/7/365 to help you scale.","logos":{"white":"","blue":""},"metaImageRef":"categories/Helpdesk.png","longDescription":"Helpdesk"},{"id":"8fAY7OtB35916ZBsmPj0","featureGroups":[{"features":["MSP Consulting","MSP Training"],"name":"Features"}],"longDescription":"MSP Consulting","hash":"426f25650b1b57654e303ecd2d277daa","name":"MSP Consulting","featureIds":["msp-consulting","msp-training"],"metaImageRef":"categories/MSP Consulting.png","parentCategoryId":"JzPAXjrh08bKjJNwswwn","description":"These experts can help you on a wide range of topics in your MSP such as coaching, mergers and aquisitions and setting up processes and platforms.","hideAvailability":true,"sponsorVendorIds":[],"slug":"msp-consulting","logos":{"white":"","blue":""}},{"id":"9VO5owqaHrsPQzeZ84x4","featureGroups":[{"name":"Features","features":["Network Operations Center","Security Operations Center","Helpdesk","Resources"]}],"featureIds":["network-operations-center","security-operations-center","helpdesk","resources"],"parentCategoryId":"JzPAXjrh08bKjJNwswwn","hideAvailability":true,"metaImageRef":"categories/NOC.png","sponsorVendorIds":[],"name":"NOC","logos":{"blue":"","white":""},"description":"24/7 NOC Support services to ensure you get round-the-clock assistance from experts to monitor and maintain your network.","hash":"27a84ece13a61d61b51c2e85c35d841a","longDescription":"NOC","slug":"noc"},{"id":"X9AnYDIXGhwHmh54H43E","featureGroups":[{"features":["Elearning","IT Training","Microsoft Application Training","Leadership"],"name":"Features"}],"longDescription":"Learning","hash":"990f226f9830a250dab2ca2078cb1906","featureIds":["elearning","it-training","microsoft-application-training"],"logos":{"blue":"https://dl.airtable.com/.attachments/d4bdfdf22d0302c3f1384667b4bad5cc/b1f19687/learning-blue.png","white":"https://dl.airtable.com/.attachments/d788c5b828e4414f7810dbe5c68e9198/563885b5/learning-white.png"},"name":"Learning","slug":"learning","parentCategoryId":"JzPAXjrh08bKjJNwswwn","metaImageRef":"categories/Learning.png","hideAvailability":true,"description":"Use these products and services to upgrade your knowlegde, skills, expertie and network.","sponsorVendorIds":[]},{"id":"aHqtFsLyit5PGBwnML5n","featureGroups":[{"name":"Features","features":["Sales Training"]}],"logos":{"white":"","blue":""},"parentCategoryId":"JzPAXjrh08bKjJNwswwn","name":"Sales Training","featureIds":["sales-training"],"slug":"sales-training","metaImageRef":"categories/Sales Training.png","hideAvailability":true,"longDescription":"Sales Training","sponsorVendorIds":[],"description":"Upgrade your skills that allow you to qualify, handle objections, close more deals and add more recurring revenue to your MSP.","hash":"f6fe48c554279110537a9981a9416e59"},{"id":"byuxotVrWQ0Vrl3fexsK","featureGroups":[{"features":["Software Development"],"name":"Features"}],"parentCategoryId":"JzPAXjrh08bKjJNwswwn","sponsorVendorIds":[],"metaImageRef":"categories/Development.png","hideAvailability":true,"logos":{"blue":"","white":""},"hash":"eb86bb3d8551fa941c6332620e81a0b4","name":"Development","description":"This category contains expert to help you with developing software, scripts and automations.","slug":"development"},{"id":"hqXBePBEt25XE8I6ZGhI","featureGroups":[{"name":"Features","features":["Marketing","Webdesign","Marketing and Sales","SEO Services","MSP Marketing","Content Creation"]}],"description":"These marketing agencies and specialists can help you get more leads and brand awareness.","hash":"5ba3cd503bd80dc717a550c7c11c28e2","parentCategoryId":"JzPAXjrh08bKjJNwswwn","hideAvailability":true,"metaImageRef":"categories/Marketing.png","longDescription":"Marketing","slug":"marketing","sponsorVendorIds":[],"logos":{"white":"","blue":""},"featureIds":["marketing","marketing-and-sales","seo-services","msp-marketing","content-creation","webdesign"],"name":"Marketing"},{"id":"m0fOBS7Y3hlSb02OgXCd","featureGroups":[{"name":"Features","features":["Staffing","MSP Staffing "]}],"sponsorVendorIds":[],"parentCategoryId":"JzPAXjrh08bKjJNwswwn","featureIds":["staffing","msp-staffing"],"name":"Staffing","longDescription":"Staffing","description":"These organisations can help you with experts if you need to scale quickly.","hideAvailability":true,"metaImageRef":"categories/Staffing.png","hash":"3dfeee7140994623ff4a64087641fec4","slug":"staffing","logos":{"blue":"","white":""}},{"id":"stw4ev58hP6SWUoOs15y","featureGroups":[{"features":["Sales","Marketing and Sales","Resource planning","CRM","Strategy","Retention","Sales Training","Portfolio Innovation"],"name":"Features"}],"slug":"sales","description":"These sales agencies and specialists can help you get more customers.","parentCategoryId":"JzPAXjrh08bKjJNwswwn","logos":{"white":"","blue":""},"sponsorVendorIds":[],"hash":"6e81443c4381640d60012c667ebd0432","longDescription":"Sales","metaImageRef":"categories/Sales.png","featureIds":["sales","marketing-and-sales","resource-planning","crm","strategy","retention","sales-training","portfolio-innovation"],"name":"Sales","hideAvailability":true}]},{"id":"cMGZKIZiXT2mhfYnZJHn","content":null,"costCenterId":null,"slug":"cloud-business-apps","image":null,"term":null,"featureGroups":[],"shortDescription":null,"hidden":false,"features":[],"parentCategoryId":null,"slugsHistory":[],"order":7,"description":"

Business applications you and your customers use

","name":"Cloud Business Apps","color":"#ffffff","quoteDescription":null,"view":null,"children":[{"id":"GTAZUkKPj8YER5Tstlw5","featureGroups":[{"features":["Video Messaging","Video Conferencing","Event planning","Online Meetings","Remote Teams","Calendar Synchronisation","Scheduling"],"name":"Features"}],"featureIds":["video-messaging","video-conferencing","event-planning","online-meetings","remote-teams","calendar-synchronisation","scheduling"],"name":"Meetings","sortedProductIds":["2955"],"metaImageRef":"categories/Meetings.png","hash":"9f7d9703e1a6dc558eeb56c897583524","parentCategoryId":"cMGZKIZiXT2mhfYnZJHn","slug":"meetings","logos":{"blue":"https://dl.airtable.com/.attachments/0c617de5e1dca5b4ff536164c3af5b2b/526be24a/clientsolutions-blue.png","white":"https://dl.airtable.com/.attachments/c8a899cd4c3da73a33b9cb2489ec0170/23cf2b2f/clientsolutions-white.png"},"sponsorVendorIds":[],"hideAvailability":true,"description":"Securely connect and collaborate with your business associates using the best meeting apps. Video meetings and instant screen sharing for optimal networking. ","longDescription":"Meetings"},{"id":"KLkXk0LSjp8gZJqRN2qr","featureGroups":[{"features":["Collaboration","File Sync and Share","Backup","Livechat","Videocalls"],"name":"Features"}],"hideAvailability":true,"hash":"6b727b7f4d01f26204d38f47b65a74c1","sponsorVendorIds":[],"featureIds":["collaboration","file-sync-and-share","backup","livechat","videocalls"],"logos":{"white":"https://dl.airtable.com/.attachments/c4c310f742be43de67365e50f323ba90/fc65f577/collaboration-white.png","blue":"https://dl.airtable.com/.attachments/9c4375de135180aa4d83c633acb54810/78f7d7cf/collaboration-blue.png"},"slug":"workspace-and-files","parentCategoryId":"cMGZKIZiXT2mhfYnZJHn","longDescription":"Workspace and files","name":"Workspace and files","description":"Access and share your e-documents from your mobile device. Sending and sharing virtual files is now easier than ever with workspace and file apps. ","metaImageRef":"categories/Workspace and files.png"},{"id":"OM10wswEslYTvdvORoCm","featureGroups":[{"name":"Features","features":["Payments"]}],"parentCategoryId":"cMGZKIZiXT2mhfYnZJHn","hideAvailability":true,"metaImageRef":"categories/Payments.png","hash":"a385b5d64a327e03adacaab1d655d3ec","sponsorVendorIds":[],"logos":{"blue":"https://dl.airtable.com/.attachments/0c617de5e1dca5b4ff536164c3af5b2b/526be24a/clientsolutions-blue.png","white":"https://dl.airtable.com/.attachments/c8a899cd4c3da73a33b9cb2489ec0170/23cf2b2f/clientsolutions-white.png"},"slug":"payments","longDescription":"Payments","name":"Payments","description":"Fast & secure payment apps for one-click money transfers. Make payments on the go. Send money online with just a few taps. Compatible with different platforms. ","featureIds":["payments"]},{"id":"QLDzW0QfMv4fXj3I6X1O","featureGroups":[{"name":"Features","features":["Workflow Automation","Proces Automation"]}],"parentCategoryId":"cMGZKIZiXT2mhfYnZJHn","sponsorVendorIds":[],"name":"Business Automation","logos":{"blue":"https://dl.airtable.com/.attachments/9c4375de135180aa4d83c633acb54810/78f7d7cf/collaboration-blue.png","white":"https://dl.airtable.com/.attachments/c4c310f742be43de67365e50f323ba90/fc65f577/collaboration-white.png"},"hideAvailability":true,"hash":"0be138e9fd411aa34833131a8664f5e9","metaImageRef":"categories/Business Automation.png","description":"Business automation software help automate processes and tasks.","featureIds":["workflow-automation","proces-automation"],"longDescription":"Business Automation","slug":"business-automation"},{"id":"RzJBzuqPXeun9475VK28","featureGroups":[{"name":"Features","features":["CRM","ERP","Marketing and Sales","Dashboards","Task scheduling","Sales","Marketing","Servicedesk","ECommerce","Messaging"]}],"longDescription":"Marketing and CRM","metaImageRef":"categories/Marketing and CRM.png","logos":{"blue":"https://dl.airtable.com/.attachments/0c617de5e1dca5b4ff536164c3af5b2b/526be24a/clientsolutions-blue.png","white":"https://dl.airtable.com/.attachments/c8a899cd4c3da73a33b9cb2489ec0170/23cf2b2f/clientsolutions-white.png"},"sponsorVendorIds":[],"slug":"marketing-and-crm","description":"Integrate Marketing and CRM apps into your business processes to boost productivity. Easy to use. Customizable.Multi-featured Marketing & CRM software.","name":"Marketing and CRM","hideAvailability":true,"featureIds":["crm","erp","sales","marketing","servicedesk","ecommerce","messaging"],"hash":"2634784adbc3464708bebc9af5b5f899","parentCategoryId":"cMGZKIZiXT2mhfYnZJHn"},{"id":"S0HOLnWydXB707waLPxl","featureGroups":[{"features":["Livechat","Knowledge Base","Messaging","Shared Email"],"name":"Features"}],"hash":"f185612e2df17bd7cf18991bd9346d25","longDescription":"Chat","description":"Grow and connect with your clients using the best chat apps. From document sharing to task management, these apps facilitate collaboration and boost conversions.","sponsorVendorIds":[],"parentCategoryId":"cMGZKIZiXT2mhfYnZJHn","name":"Chat","hideAvailability":true,"logos":{"white":"https://dl.airtable.com/.attachments/c8a899cd4c3da73a33b9cb2489ec0170/23cf2b2f/clientsolutions-white.png","blue":"https://dl.airtable.com/.attachments/0c617de5e1dca5b4ff536164c3af5b2b/526be24a/clientsolutions-blue.png"},"slug":"chat","featureIds":["livechat","knowledge-base","messaging","shared-email"],"metaImageRef":"categories/Chat.png"},{"id":"WoZVVEZKIwOjaVTyvxE0","featureGroups":[],"metaImageRef":"categories/low-codeno-code.png","hideAvailability":true,"description":"You can use Low-code and no-code apps to create custom software or automate workflow for your customers without having to add a single line of code. ","name":"Low-code/no-code","parentCategoryId":"cMGZKIZiXT2mhfYnZJHn","slug":"low-codeno-code"},{"id":"dEmnKYXZODGKFjxdzweM","featureGroups":[],"parentCategoryId":"cMGZKIZiXT2mhfYnZJHn","name":"Productivity","slug":"productivity","description":"Apps to create, manage and collaborate on documents.","metaImageRef":"categories/productivity.png","hideAvailability":true},{"id":"mDEmlYZHKUAjPGK5QXju","featureGroups":[{"features":["Finance"],"name":"Features"}],"featureIds":["finance"],"logos":{"blue":"https://dl.airtable.com/.attachments/0c617de5e1dca5b4ff536164c3af5b2b/526be24a/clientsolutions-blue.png","white":"https://dl.airtable.com/.attachments/c8a899cd4c3da73a33b9cb2489ec0170/23cf2b2f/clientsolutions-white.png"},"description":"Accounting apps include solutions that help businesses streamline their financial proccesses.","slug":"accounting","name":"Accounting","sponsorVendorIds":[],"parentCategoryId":"cMGZKIZiXT2mhfYnZJHn","metaImageRef":"categories/Accounting.png","hideAvailability":true,"hash":"ab364f187fff8e2b00f9cdee20a9d7c8","longDescription":"Accounting"},{"id":"qtJfZ0NjMjYMprOJLLye","featureGroups":[{"features":["Collaboration","Hosted email","Instant Messaging","Calendar Synchronisation"],"name":"Features"}],"slug":"email","metaImageRef":"categories/Email.png","name":"Email","parentCategoryId":"cMGZKIZiXT2mhfYnZJHn","hideAvailability":true,"hash":"3bb83f71265bf2f757efd987fdb0d0df","logos":{"white":"https://dl.airtable.com/.attachments/c4c310f742be43de67365e50f323ba90/fc65f577/collaboration-white.png","blue":"https://dl.airtable.com/.attachments/9c4375de135180aa4d83c633acb54810/78f7d7cf/collaboration-blue.png"},"description":"Replace your default mail apps with these secure and efficient business email apps.","featureIds":["collaboration","hosted-email","instant-messaging","calendar-synchronisation"],"sponsorVendorIds":[],"longDescription":"Email"},{"id":"vrD82qkrNuc39gaMR4nU","featureGroups":[{"name":"Features","features":["Document E-sign"]}],"name":"E-Signing","sponsorVendorIds":[],"parentCategoryId":"cMGZKIZiXT2mhfYnZJHn","slug":"e-signing","longDescription":"E-Signing","hash":"fb2aa41d4158d7af1a1abc18b62f1ed7","featureIds":["document-e-sign"],"hideAvailability":true,"logos":{"white":"https://dl.airtable.com/.attachments/c8a899cd4c3da73a33b9cb2489ec0170/23cf2b2f/clientsolutions-white.png","blue":"https://dl.airtable.com/.attachments/0c617de5e1dca5b4ff536164c3af5b2b/526be24a/clientsolutions-blue.png"},"metaImageRef":"categories/E-Signing.png","description":"E-signing apps enable online businesses to provide consent on e-documents. It bounds the signer to comply with the terms & conditions included in the contract. "},{"id":"xTeHBP2nMmCscEio7OUr","featureGroups":[{"name":"Features","features":["Voice over IP"]}],"name":"Voice over IP","description":"Maintain low-cost communication with your partners and clients using Voice Over IP apps. Send instant messages, make video calls, share files, and a lot more. ","metaImageRef":"categories/Voice over IP.png","parentCategoryId":"cMGZKIZiXT2mhfYnZJHn","sponsorVendorIds":[],"featureIds":["voice-over-ip"],"hash":"4207d90e40c41c51651c9d05026f3166","longDescription":"Voice over IP","hideAvailability":true,"slug":"voice-over-ip","logos":{"white":"","blue":""}},{"id":"zXdZwAbEEIuXidnlUQME","featureGroups":[{"name":"Features","features":["Forms"]}],"parentCategoryId":"cMGZKIZiXT2mhfYnZJHn","featureIds":["forms"],"name":"Forms and Surveys","longDescription":"Forms and Surveys","description":"Get more responses by creating surveys, work orders, and online web forms with form builders and survey tools.","hash":"a34724f5f10b895bc87169766d140e74","hideAvailability":true,"logos":{"blue":"https://dl.airtable.com/.attachments/0c617de5e1dca5b4ff536164c3af5b2b/526be24a/clientsolutions-blue.png","white":"https://dl.airtable.com/.attachments/c8a899cd4c3da73a33b9cb2489ec0170/23cf2b2f/clientsolutions-white.png"},"slug":"forms-and-surveys","sponsorVendorIds":[],"metaImageRef":"categories/Forms and Surveys.png"}]}]

CCI Managed Services

CCI Managed Services