Unlike traditional IT Support, TRIBU is solving level 1 IT Support issues using Artificial Intelligence by eliminating the need for your engineers to work on level 1 IT Support issues within your helpdesk or MSP. No more resetting a user’s passwords, cleaning up computers, removing viruses or setting up a new staff member for the first time. This results in fewer staff turnover, quicker support for your customer as well as communicating with your customers so your engineers don’t have to. TRIBU also plugs in directly with your existing IT Helpdesk platform, simple, right?!